# Automated emails

You can configure automatic emails to be sent to your customers when billing related events happen like an invoice being finalized, a free trial ending, a payment failing and many more. These come out-of-the-box with your Stripe account and below is where to configure those.&#x20;

{% hint style="info" %}
Stripe will not send emails in Test-Mode. Enable Live-Mode to fully test automated emails.
{% endhint %}

General email settings [here](https://dashboard.stripe.com/settings/emails)

Configure free-trial, invoice, and failed payment-emails [here](https://dashboard.stripe.com/settings/billing/automatic)

For more detailed instructions on dunning emails, continue reading [here](https://docs.billflow.io/how-to/cancellations-payment-failures/configure-dunning-emails)

If there are notifications you want to send your customers that are not provided out-of-the-box, you can set that up by listening to webhooks. Services like [Zapier](https://zapier.com/) are an easy and no-code way to listen to Stripe events and perform actions like send an email when the event has occurred.&#x20;
