# Automated emails

You can configure automatic emails to be sent to your customers when billing related events happen like an invoice being finalized, a free trial ending, a payment failing and many more. These come out-of-the-box with your Stripe account and below is where to configure those.&#x20;

{% hint style="info" %}
Stripe will not send emails in Test-Mode. Enable Live-Mode to fully test automated emails.
{% endhint %}

General email settings [here](https://dashboard.stripe.com/settings/emails)

Configure free-trial, invoice, and failed payment-emails [here](https://dashboard.stripe.com/settings/billing/automatic)

For more detailed instructions on dunning emails, continue reading [here](/how-to/cancellations-payment-failures/configure-dunning-emails.md)

If there are notifications you want to send your customers that are not provided out-of-the-box, you can set that up by listening to webhooks. Services like [Zapier](https://zapier.com/) are an easy and no-code way to listen to Stripe events and perform actions like send an email when the event has occurred.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.billflow.io/how-to/automated-emails.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
