# Cancellations/Payment Failures

Churn has a massive impact on subscription businesses, many times reducing churn is the single best thing a business can focus on to increase revenue. Billflow, together with Stripe, has some great features to help you reduce churn.

{% content-ref url="cancellations-payment-failures/set-up-cancellation-feedback" %}
[set-up-cancellation-feedback](https://docs.billflow.io/how-to/cancellations-payment-failures/set-up-cancellation-feedback)
{% endcontent-ref %}

{% content-ref url="cancellations-payment-failures/configure-dunning-emails" %}
[configure-dunning-emails](https://docs.billflow.io/how-to/cancellations-payment-failures/configure-dunning-emails)
{% endcontent-ref %}